HOW TO ORDER

Go to the PRODUCTS and configure your own IEM. If you’re not sure which model will reach your expectation, please visit FIND YOUR IEM page to help you to find it.

If you still not convinced or need a test session,  you can listen to our demo units to compare the sounds of the different models. Check your nearest P-EAR-S retailer or contact us.

Once you have configurated your IEM, place your order and checkout by choosing one of the different payment solutions, you will receive an order confirmation

Congratulation go to Step.2

1. For CIEM only:

Time to make your ear impressions! Find a local audiologist (Hearing Care Professionnal) and let’s book an appoinment to take your ear impressions (silicone molding based on an exact replica of your inner and outer ear).

A perfect fitting in-ear monitors starts with perfect ear impressions.

In respect to the audiologist, who is a professional in this domain, we edited an Ear Impressions guide to inform him to take the expected ear impressions quality. Available in ENGLISH, FRENCH, ITALIAN and GERMAN

Given the specific needs for IEMs that are different from a hearing aid or any other small hearing devices, we have published a guide. Please present this document to the audiologist, make sure he reads and understands the requierements.

Important, in the interest of ensuring the best possible quality of our products, we reserve the right to refuse any ear impressions that doesn’t meet our standards of quality.

My appointment with the audiologist
Since hearing rejections can be frustrating, we recommend that you proceed as follows:

1. Book an appointment with an audiologist for an ear impression
2. Send us your appointment with time to the following address: support@p-ear-s.ch
3. Add our contact
4. On site, on the day of the appointment, once your earprints have been realized and demolded, scan the following QR code to display the views to be photographed and submit via WhatsApp:
5. After we receive the photos, we can confirm that they are alined with the expected quality specifications.
   IMPORTANT: Please wait for the confirmation before you leave the store.
6. You have received our confirmation, perfect. Send your ear impressions in a box so that they are not crushed during transport.

After your impressions are complete, send them to us by making sure that the ear impressions are in a solid box to avoid crushing and deformation during transport.

The manufacturing process will start as soon as we receive the ear impressions and the full payment.

In the ideal scenario join a copy of your order confirmation with your ear impressions and send them to following address :

P·EAR·S
Chemin des Jardinets 7
2034 Peseux
Switzerland

After an estimated period of 3-5 weeks from the reception of your ear impressions, you get back per post your own IEM.

All you have to do is to plug in your music player with your favorite song, instrument, console and rediscover your sound with your P·EAR·S in-ear monitors !