P-EAR-S Sàrl offers a limited warranty from the date of invoice as defined below:
30-day warranty The fitting
24-month warranty The internal components
Exclusion of warranty rights Any problems resulting from improper use, damage, unauthorized repair or disassembly. Incorrect maintenance, no comply with the operating instructions or use of non-original accessories and cable damage are excluded from the warranty.
YES. We would be glad to use your own design for make your IEM unique!
What are the requirenebts?
Any picture with no transparent zones. No metallic color possible.
The recommended image size must be 6cm x 6cm (2.36″ x 2.36″) with a resolution of at least 300 dpi. IMPORTANT note that for very detailed artwork, some detail may be lost in the final shape and size of the in-ear monitor.
By submitting your personal design order, you ensure that the artwork, logos, graphics, text, or other file uploaded for in-ear monitors customization A. You’re the owner or you have the legal right to use B. Is not subject to any image infringement: prohibited, obscene, unlawful, or sexually explicit content C. Does not infringe the intellectual property rights, including copyright and trademark rights, of any third party.
Disclaimer The final visible design may differ depending on the available outer surface of your ear
You have the right to cancel this contract within 14 days without giving any reason. This applies only to Universal series to the exception of Custom in-ear monitors (IEMs) (as goods made to the consumer’s specifications or clearly personalized).