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Limited Warranty

Our in-ear earphones are manufactured according to a high level of precision and quality control in order to offer optimal sealing with high comfort.

P-EAR-S Sàrl offers a limited warranty from the date of invoice as defined below:

30-day warranty
The fitting

24-month warranty
The internal components

Exclusion of warranty rights
Any problems resulting from improper use, damage, unauthorized repair, disassembly, incorrect maintenance, lack of compliance with the operating instructions or use of non-original accessories and cable damage are excluded from the warranty.

How to proceed?

  1. If you bought your P-EAR-S IEMs on our Online Shop

    Use our “Registration Repair Form” to record your detailed request (description of the issue, fitting area,…)

  2. If you bought your P-EAR-S IEMs at Retailer

    Your issue should be addressed to the point of sale of your product.

In either case, return your in-ear earphones in their original packaging or in a package that offers the same level of protection.

Repairs under warranty will be returned to you without any shipping costs.